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Austin Yellow Pages > Furnace Repair > Austin Drain & Air Rescue

Austin Drain & Air Rescue

5214 Burleson Rd, Austin, TX 78744 map
Austin Drain & Air Rescue Mojo 3/ 5
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Reviews (23)
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Customer Ratings
5 Star:
(17)
4 Star:
(1)
3 Star:
(0)
2 Star:
(0)
1 Star:
(5)
First To Vote
jasmine976
Level 1
Thursday, January 17, 2013
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They explanation of all questions that I asked.
After trying a few other companies I got it right with this one! I was very PLEASED with the urgency, the service, the expertise, and the explanation of all questions that I asked. The tech found the problem quickly, fixed it and recharged the system.
Price Range: $100 - $200
Recommended: Yes
Level 1
Friday, August 24, 2012
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Great Quality A/C company
From from the time I called in to schedule an inspection on my a/c systems to the visit from their technician, I have received nothing but incredible service. The tech inspected my systems, explained some issues with the systems, and gave me a few options. Nothing was pushed on me and he repaired what I wanted. I know a little more about how my a/c systems work after the visit. There are a lot of a/c companies available, but these guys have my business. They also do plumbing. I like the idea of the same company being able to do more for me.
Price Range: $500 - $750
Recommended: Yes
mrswilliams

mrswilliams

Wednesday, September 23, 2009
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Absolutely Terrible! Do Not Use!!!
This place is probably the absolute worst A/C and Plumbing company in Austin. My grandmother had them out just to do a regular maintenance on both the water heater and the A/C system and they ended up practically stealing over $4,000 from her!!! A company that would have the audacity to con an elderly person out of large amounts of money for things they more than likely don't even need is obviously just in for the money. Definitely NOT looking out for the interest of the customer at ALL! I have reported them to the Attorney General and the District Attorney's office and apparently I'm not the first to do so. Look out for this company they are absolutely scandalous! If I could put zero stars for the rating I would. If you need an A/C or Plumbing company in Austin I would try Christianson. I've used them for years and they're the best!

Read more at austin.citysearch.com
Pros: None whatsoever
Cons: They are nothing but thieves!
Recommended: Yes
EdPowlar9433

EdPowlar9433

Tuesday, September 22, 2009
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Not a way to run a business.
Austin Air Rescue will NOT do a thing without trying to UPSELL you in some way.

They sold us on their monthly service, which they were supposed to schedule a maintenance check and never did. We called to cancel this service and the said it wasn't a problem but then continued to charge us for months after with repeated attempts to discontinue the service. We are now canceling our credit card due to these charges!

Please read all of the reviews and think about why anyone would be SO excited to get online and give a positive review to a place that fixes your A/C?? Interesting how most reviews are either 1 star OR 5!!

Find a friend or someone you can trust... not this kind of company in these tough times. They will do anything for a buck!

Read more at austin.citysearch.com
Pros: none
Cons: bad business practice
Recommended: Yes
BHJH

BHJH

Friday, September 18, 2009
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5 Stars for Austin Air Rescue
It's Friday night and Ray is heading home from work and the office calls and tells him a customer's AC unit is draining onto the floor in the house and could he please take the call. Of course, said Ray and less than 30 minutes later Ray was at my door. He showed me what was wrong and fixed it in no time at all. A word to the wise, check your AC filters at least every two months to see if they need changing. My dirty filter did not help my problem. This was our first time using Austin Air and I was so impressed I joined their club for the maintenance program! Great work Ray and Austin Air!

Read more at austin.citysearch.com
Pros: Outstanding Service from Ray
Cons: NONE
Recommended: Yes
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