This place is probably the absolute worst A/C and Plumbing company in Austin. My grandmother had them out just to do a regular maintenance on both the water heater and the A/C system and they ended up practically stealing over $4,000 from her!!! A company that would have the audacity to con an elderly person out of large amounts of money for things they more than likely don't even need is obviously just in for the money. Definitely NOT looking out for the interest of the customer at ALL! I have reported them to the Attorney General and the District Attorney's office and apparently I'm not the first to do so. Look out for this company they are absolutely scandalous! If I could put zero stars for the rating I would. If you need an A/C or Plumbing company in Austin I would try Christianson. I've used them for years and they're the best!

Austin Air Rescue will NOT do a thing without trying to UPSELL you in some way.

They sold us on their monthly service, which they were supposed to schedule a maintenance check and never did. We called to cancel this service and the said it wasn't a problem but then continued to charge us for months after with repeated attempts to discontinue the service. We are now canceling our credit card due to these charges!

Please read all of the reviews and think about why anyone would be SO excited to get online and give a positive review to a place that fixes your A/C?? Interesting how most reviews are either 1 star OR 5!!

Find a friend or someone you can trust... not this kind of company in these tough times. They will do anything for a buck!

It's Friday night and Ray is heading home from work and the office calls and tells him a customer's AC unit is draining onto the floor in the house and could he please take the call. Of course, said Ray and less than 30 minutes later Ray was at my door. He showed me what was wrong and fixed it in no time at all. A word to the wise, check your AC filters at least every two months to see if they need changing. My dirty filter did not help my problem. This was our first time using Austin Air and I was so impressed I joined their club for the maintenance program! Great work Ray and Austin Air!

Well we have what you would call a "Home Warranty", but of course they did not honor our contract nor did the contractor A.........R..........S.......... So we decided to look for a second opinion and we tried Austin Drain and Air Rescue and not only did they show me why my water heater failed but they also did a whole house check and found a broken sewer line we were not aware of (they did not charge any extra) Within the day they fixed our water heater at a reasonable price and we are going to have them repair our sewer line after the kids go to school!

Taking their time and showing customers all of their options is what I expect from a Great service company!I would reccommend Drain and Air Rescue to anyone whos looking for a honest opinon and workers who care about your property!

We had an on-going problem with our plumbing due to tree roots growing into our main sewage line. We worked with several different plumbing companies in Austin, but Austin Drain & Air Rescue was definitely the best! We worked with Henry and he was extremely courteous, helpful, and thorough in his work! We are so glad we chose Austin Drain & Air Rescue and are very pleased with the job they did!