Keep looking by Bruce L. at InsiderPages
I wish I had read the previous review before going to this shop. My experience was about the same as the first reviewer, HORRIBLE! The job was expensive and my car was in worse shape after the work due to faulty re-installation of the front axles. I returned to the shop within 10 minutes of picking up my car to complain of a severe shake that was not there before. I was told it was due to bent wheels. This problem was not present with the same wheels before the transmission work was done. OK, I order new wheels (another $800) and of course the problem still exists. I point this out to the manager who agrees to take the transmission out and re-install. Another missed day from work to leave the car with Cottman's. What a surprise, new manager who knows nothing of my situation. They do NOTHING but call me at the end of day to suggest I take my car to the dealer to diagnose the problem. Cottman's did offer to pay for the diagnostic charge and to fix the problem if it is our responsibility. ANOTHER missed day of work to leave the car. I insist that the axles and driveshaft installation be redone. Guess what! Problem found and solved at exactly one month after I left my car with them. A week of car rental, several days missed work, and a set of new wheels that I did not really need has caused this to be a VERY EXPENSIVE visit. I cannot recommend this shop to anyone. STAY AWAY.
Read more at austin.citysearch.com
PROS: close to home
CONS: unless it's an older domestic automatic, they do not know what to do.