Worst tire buying experience of my life.
Worst tire buying experinece of my life.
Read more at austin.citysearch.com
Entered store and saw at least four workers on the computers. No custmers in front of them and still took 5-8 minutes for one of them to tear themselves away from what ever they were doing on the computers to help me. Said car would have three new tires in an hour. Came back and looked at tires. Still all bald. At the counter the guy insits the car is ready and has new tires. I say come look. As he is squatiing to look at my bald tires..I see written on his clip board..NEED WheeL KEY>>>>He ask's..."does this have wheel locks?? I ask,,,can you not tell??? He said they could not find it. I say did you look in the the glove box..WHERE THEY ARE ALWAYS KEPT???? He said...no.
He says it will be ready in an hour. I say call me...
Calls at 6;20 asking why I have not picked up my car...that they are closed and waiting for me>??? I say..thanks for calling after you have closed??
Pick up the next moring.. Took long time to find my keys???
Look at tires and notice one lug nut from each wheel missing.
Tell counter guy and he said its OK. Safe to drive like that. I say are you kidding. I want all five of my lug nuts. He looks mad and goes to get some. Comes back and says can't find any??
A tire store with no lug nuts??
Another guy finds them and puts them on.
This was the most rediculous experince I have ever had with any store.