Firestone Complete Auto Care
doninaustin
NTB gave up -- Firestone on 71 West -- no problem!
After a totally frustrating morning at National Tire and Battery -- where I bought two of the tires on my 96 Ford F250 pickup -- I went to see Ed at Firestone on HW71 near the "Y" in Oak Hill.
I warned him that NTB had been totally unable to balance my wheels. (See review for NTB on 290 West). He made no promises in case there was some underlying problem but, in fact, I took my truck up to 85 MPH when I left. No shake whatsoever! That's all I wanted from my tires -- two of which I bought from NTB. They couldn't do it -- Ed had no problem with it at all.
Read more at austin.citysearch.com
mpowers83
Should have just waited 'til Monday to begin with
Went in and told them I thought I just needed a tune-up, they said they'd have to charge me $90 for a diagnostics check. 3 hours later they told me it was like a puzzle and they had to start by replacing this and keep going until it worked. They didnt even have the parts. I asked them to just change the spark plugs like I originally asked, they didnt have those either. Told me my struts were bad, they arent (quick, easy, big money). I told them Id like to just take my car to my normal mechanic on Monday. He proceeded to make snide remarks about my mechanic. My mechanic told me that my one problem caused all the false codes that they tried to replace parts for. Someone called the next day to give me an update on my car which wasn't even at their shop anymore!
Read more at austin.citysearch.com
doninaustin
I warned him that NTB had been totally unable to balance my wheels. (See review for NTB on 290 West). He made no promises in case there was some underlying problem but, in fact, I took my truck up to 85 MPH when I left. No shake whatsoever! That's all I wanted from my tires -- two of which I bought from NTB. They couldn't do it -- Ed had no problem with it at all.
Read more at austin.citysearch.com
mpowers83
Read more at austin.citysearch.com
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Business Details on Firestone Complete Auto Care
BRANDS
Bridgestone, Firestone, Firestone, Bridgestone, Essenza, Interstate
PRODUCTS
Air Conditioning, Suspension, Batteries, Tires
SERVICES
Maintenance, Tune Ups, Tune Ups, Repairs, Brake Service, Air Conditioning & Heating, Maintenance, Oil Changes
Payment Types:
Phone Numbers:
Primary Phone: (512) 288-5414, Secondary Number: (800) 562-2838
Hours Open
| Monday | 7:00am to 7:00pm |
| Tuesday | 7:00am to 7:00pm |
| Wednesday | 7:00am to 7:00pm |
| Thursday | 7:00am to 7:00pm |
| Friday | 7:00am to 7:00pm |
| Saturday | 7:00am to 6:00pm |
| Sunday | 9:00am to 5:00pm |
Closed
| Sunday to Sunday | Seasonal/Holidays |