Friendly service, great cars
I bought my first Hyundai Elantra two years ago at Gillman Hyundai. It was a pretty bad experience overall--everyone I dealt with was either dodgy or creepy or both (their finance people actually film you accepting their terms--WAY creepy) I had to call to find out if my license plates arrived (they were supposed to mail them to me) and I never received the title to my car despite paying it off a year and a half ago. They said they mailed it somewhere else--why should anyone hold the physical title to my car other than me!? It's no wonder the place was closed!
Read more at austin.citysearch.com
A few weeks ago, my car was totaled and I wanted to get another Elantra. I went to South Point, planning to look at a pre-owned car I had seen on their website. Two salesmen (one training) came out to assist me, and regretfully told me that the car I wanted was already sold (word to the wise: their online inventory is not updated very frequently, so call ahead) but that they would be happy to contact me if a similar one came in. It was then suggested I take a look at the new inventory, which I was hesitant to do since I was trying to stick to the amount I was paid by the insurance company.
Of course, I felt right at home on the test drive. The price I was offered was great--I didn't even have to negotiate! The finance clerk I worked with was very friendly and was happy to explain anything I didn't understand. No cameras here! I signed a few papers, paid for the car and went to take home my new baby. I was given a tour of the car, the books that are included and estimates of when I'd receive my plates, title and how. Last, the salesman took my picture with my new car for a calendar full of coupons and maintenance reminders that I'd be sent later. Not necessary, but just another example of how South Point goes above and beyond.
Overall, I had a great experience at South Point. I also visited their mechanic shop once with my last car and had no problems. A+!