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Heritage Body & Frame

12952 Pond Springs Rd Austin,TX 78729
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mm234
mm234
First To Review
 
orgmait

orgmait

Friday, October 2, 2009
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Awesome
Was done faster than promised, rental car was right there. Asked about a small problem and it was taken care of on the spot

Read more at austin.citysearch.com
Pros: Car looks great, was done very fast
Recommended: Yes
 
 
almen089

almen089

Thursday, September 3, 2009
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Great job
I took my car in on Monday and got it back Tuesday afternoon. Very quick and no problems

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Pros: rental car on site
Recommended: Yes
 
 
shovelbutt

shovelbutt

Thursday, August 27, 2009
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DO NOT use these guys just because Geiko is in same bldg.
These people have had our car > 5 weeks now. Went to pick it up today - not all of the damage repaired. What was repaired painted with different shade than the rest of the car. Interior head line had many greasy handprints. Hood of car not fitted correctly. Very poor workmanship...got a bunch of "sorry about that"s - we just want the car back to original nothing more. Geiko claim - they are in same building, but big deal... never again.. please be aware so you don't live thru our problems for yourself.

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Pros: Insurance company in same building. Nice GTO in showrm
Cons: Poor workmanship, left interior dirty, way longer than told
Recommended: Yes
 
 
A25

A25

Monday, July 27, 2009
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L55 is right
Do not come here.

To be honest, if I could rate this place lower than a 1 star I would. It'd be generous for them to even get a quarter star rating.

My Geico insurance agent referred me to these people. All was good until I decided to come pick up my car. My agent called me and told me the car was ready for pickup so I called Heritage to make sure. They told me my car was being washed and it would be ready at the end of the day.

I thought my insurance agent heard wrong so I waited. I called at 12, which was when my insurance agent called me and told me the car was ready and they told me the car will be ready at 5 (since when does it take 5 hours for someone to detail/wash a car???)

The repair work was alright, but they left what looked like either buffer smudges or paint smudges on various areas of my car.

Sure, I can overlook that. What I cannot overlook is the fact that, there was a huge piece of paint missing from an area that the guys shouldn't have even been touching for repairs.

I had to wait the extra weekend for them to solve the problem and on top of that, they had to repaint my entire car and detail it again. My car was in the shop for a week and a half for body work that was supposed to be estimated at 5 days.

Read more at austin.citysearch.com
Recommended: Yes
 
 
mm234

mm234

Wednesday, September 17, 2008
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Very easy and quick repair
Excellent service, I have had no problems with my repairs and have used this shop for years now. The rental car location on site was very nice also.

Read more at austin.citysearch.com
Pros: rental car, easy experience
Cons: far from my house
Recommended: Yes
 
 
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Business Details on Heritage Body & Frame

Phone Numbers:
Primary Phone: (512) 331-1399