Jaya is an Austin Treasure! I've shopped all over town and ultimately I always return to Jaya for their selection, service and price. The sales staff is curteous, helful with measurements, and knowledgeable. I've bought items here in the past for my home and loved them, but I recently expanded my office and they had a great selection of furniture and decorations which worked for my new office space too! They even walked my new chairs and art out to my car for me!

I recently purchased furniture and artwork from Jaya. It was a great experience from start to finish. Jennifer was able to guide me towards items that not only fit my needs and tastes, but will also work cohesively with my plan for the room. The expertise of the staff was immediately apparent and much appreciated. By far the best stop on a day-long shopping adventure-- I will certainly be back!

What you should know is that you can purchase some of the same items elsewhere around town for a far lower price. I had been eying a dining set in this store but was hesitant because it was so expensive. I managed to find the exact same set in a store just a couple of miles away for over 30% less. I would have felt a fool if I had purchased the set from Jaya.

While their philosophy is a good idea in theory, the truth is a number of their products, although not all, can be purchased around town for much less money. And this isn't by stores that profess to Jaya's so-called philosophy. Makes you wonder about those artesians they employ in SE Asia. Stray off the beaten path and tucked away, you can find the exact same products for a much better price.

We have purchased items from Jaya & have always been disappointed with the customer service. They really act as if you are putting them out. The only reason we continued to go back is because we liked the merchandise. If there were another store carrying the same merchandise we would do our business there. We have found the owner of the store to be rude as well, maybe it trickles down? It is amazing that customers would receive this type of treatment when spending large amounts of money. I'm really baffled at the bad service, it just doesn't make sense to have such a beautiful store & such a sour staff.

The customer service was excellent! A great selection of furniture that is environmentally friendly too. The most beautiful lamps in town. The parking was a little tough, but we found out that they also have a parking lot next to Cheapo's. A gem in Austin.