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Austin Yellow Pages > Auto Dealers > Lexus of Austin

Lexus of Austin

9910 Stonelake Blvd, Austin, TX 78759
Lexus of Austin Mojo 2/ 5
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Brands:
  • Lexus
  • Lexus CT Hybrid
  • Lexus ES
  • Lexus GS
  • Lexus GS Hybrid
  • Lexus GX
  • Lexus HS Hybrid
  • Lexus IS C
  • Lexus IS F
  • Lexus LFA
  • Lexus LS
  • Lexus LS Hybrid
  • Lexus LX
  • Lexus RX
  • Lexus RX Hybrid
  • Perfection
Products and Services:
  • Lexus
  • Luxury Cars & Suv's
  • Parts
  • Sales
  • Service
Reviews (7)
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Customer Ratings
5 Star:
(3)
4 Star:
(0)
3 Star:
(1)
2 Star:
(0)
1 Star:
(3)
First To Vote
boxingnun
Level 1
Wednesday, January 1, 2014
Rating:
 
Value:
 
Service:
 
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THE WORST SALES EXPERIENCE AND SERVICE EVER!
Absolutely the worst sales and service experience at Lexus of Austin. They will screw you over. The Service manager charges unreasonable amount for service concerns and is Arrogant and Rude. The Sales Manager will not match any prices and claims their service is the best in town and i should pay extra. He will not match surrounding Lexus Dealerships. The Service Department is a Joke. They Provide Old dirty Loaner cars when the top of the line New Lexus is brought in for service. They also overcharge for services not rendered and charged me a hour for labor to program a key to my new Lexus. When these concerns are brought to the attention of the general manager he told me I would get poor service when the vehicle is not bought from Lexus Of Austin. I recommend going to Sewell Lexus in Dallas. They are obsessed with customer Satisfaction Since 1911. You will save Thousands by going to Sewell and get better customer service and not treated like Garbage. I have personally saved over $6000 by not buying from Lexus of Austin.
Price Range: $25,000+
Recommended: No
Level 1
Sunday, October 30, 2011
Rating:
 
Value:
 
Service:
 
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New to Austin
We are new and wanted a first class deal to work with, Nicco and Lexus of Austin are excellent in every way, and we came from a city where we had exceptional service and priority handling.............I strongly recommend them as a deal you can trust and count on, Nicco was a very proactive salesman.
D. Blackburn
Price Range: $1 - $5
Recommended: Yes
Guest60985

Guest60985

Thursday, December 13, 2012
Rating:
 
Value:
 
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A Mom and Pop that has been in Austin as the only Lexus dealer in Austin since 1989.Lots of old guys have been at the store forever. That is a two edged sword, lots of people really like the stability, to see or work with the same person over the... ( More )

Read more at www.superpages.com
Recommended: Yes
Jonj2

Jonj2

Monday, October 26, 2009
Rating:
 
Value:
 
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Quality:
 
Don't go here
I went to the dealership and found the car I wanted. They were not giving me close to what my trade was worth and kept asking to run my credit for a ballpark payment. Credit was not the problem, their attitude is. The sales guy told me he would look for more money in my trade and I expressed that I did not want to loose the car I had seen. Till this day I have never heard from him. I drop to San Antonio and purchased my new Lexus form them. I recommend North Park Lexus. The dealership is much nicer and the sales people are not all older men with huge egos. After all they are just selling a really nice Toyota. DONT GO!!

Read more at austin.citysearch.com
Pros: Close to home
Cons: Rude and never got back with me
Recommended: Yes
JWW1

JWW1

Wednesday, August 26, 2009
Rating:
 
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Service:
 
Quality:
 
Good Service, but Tough to Buy a New Vehicle From
Their service is very good. Loaner is always available and they will work with you on concerns. Alex Westhead is a great service advisor.

They won't compete on new car prices unless you place a competitive quote right in their lap. This takes several tries by the way. Go to Sewell or Park Place in Dallas instead. Good experience there and better price.

Read more at austin.citysearch.com
Pros: Good, but pricey service department.
Cons: Not price competitive on new cars as only Austin dealer.
Recommended: Yes
1
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Business Details on Lexus of Austin

BRANDS
Lexus, Lexus

PRODUCTS
Auto Parts

SERVICES
Sales

OTHER
Luxury Cars

Categories:

Payment Types:
Discover, Visa

Phone Numbers:
Secondary Number: (512) 343-3430,
Primary Phone: (512) 343-3400