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Maxwell Ford

5000 South IH 35, Austin, TX 78745
Maxwell Ford Mojo 3/ 5
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Consumer Message
We have a complete lineup of new and used cars, and our customer care continues long after you purchase from us. Thanks to our dedicated car service and auto repair team.


Reviews (5)
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(2)
4 Star:
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(1)
First To Vote
gnewsum
Level 1
Tuesday, March 6, 2012
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The greatest!!!
Charles was great!!! He really took the time to make sure we could do everything with our new Edge!
Price Range: $1 - $5
Recommended: Yes
Level 1
Thursday, January 26, 2012
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Very Nice
Went very well considering the quick lube was very busy. So busy that the service advisor said it would be about an hour for service. That gave me an option to stay or go. Very nice.
Price Range: $1 - $5
Recommended: Yes
Level 1
Thursday, October 13, 2011
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Great experience
Jose O is an excellent sales rep for Maxwell it was a great overall experience for me.
Price Range: $1 - $5
Recommended: Yes
Level 1
Friday, April 29, 2011
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Very positive experience.
I love the truck and look forward to recommending others to Maxwell Ford and Ed Sevillano! Very professional. Came in on day off to finalize purchase. Completed transaction in a fast and efficient manner.
Price Range: $1 - $5
Recommended: Yes
gnewsum

gnewsum

Thursday, January 4, 2007
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MAZWELL FORD DISSERVICE DEPARTMENT
They should rename the Service Department ! How about Maxwell (Dis)service Department? I took my commercial van there for repairs on Tuesday and was told later in the day that it needed a catalytic converter and was further told that it would be overnighted and it would be installed the following day. The part came in but I was told on Wednesday that the mechanic couldn't get a bay to make the replacement. They promised that the van would be ready at noon today and the mechanic was at lunch so the Service Writer (Susan) called me back at 2:00 to tell me that the catalytic converter was the wrong one and while the new one won't likely be in till Monday they will eat the additional $250. upcharge of the correct component. In shopping Ford OEM parts they are already marking the price up 233% Ford partnered with Fedex in 2002 to ensure overnight shippiing of parts for commercial Ford vehicles. They tell me two hours ater the expected completion time that they haven't even started on the repair because they ordered the wrong part? What time would they have told me had I not called them? This vehicle is used in the course of my livelyhood and they will have it for over a week should I get it back as is now promised. You may never see your vehicle again if you tell them you only use your car for pleasure. Save yourself the hassle of a law suit which I likely will need to attempt to recover damages from loss of wages.

Read more at austin.citysearch.com
Pros: I can't even think of one!
Recommended: Yes
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Business Details on Maxwell Ford

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Payment Types:
Cash, Visa, Check, Discover, American Express, Financing

Phone Numbers:
Toll Free: (877) 802-6845

Links:
order http://www.maxwellcollision.com/get_estimate.htm
website http://www.maxwellford.com/
reservation http://www.maxwellford.com/service/xtime.htm

Hours Open
Monday 9:00am to 8:00pm
Tuesday 9:00am to 8:00pm
Wednesday 9:00am to 8:00pm
Thursday 9:00am to 8:00pm
Friday 9:00am to 8:00pm
Saturday 9:00am to 8:00pm
Sunday Closed