I saw a bad review here and had to add my good experience. Mike Minns is the owner of Atlas Realty which goes by mrdreamhome (dot com) on the web. I used his services to sell my house in south Austin and buy a home in Georgetown. A relative had used him and recommended him to me and his office was near the house I was selling. I interviewed two other realtors and decided on Mike which I never regretted. My house sold in one day for the amount I expected, and with his help the complicated timing of selling and moving out of one house and purchasing and moving into another went flawlessly. All the problems that came up along the way including a last minute roofing job were easily solved by Mike and his good contacts (Jim McLaughlin is a great roofer if you need one). I had nothing but a 100% positive experience which was partially due to good luck but I credit Mike with leaving no details to chance.

I was a first time home-buyer in Austin and I went to "Mr. Dreamhome" on a vague recommendation from a friend. The only time in the whole process that I felt I had adequate service was during the initial interview and at the closing. About halfway through the process Mike, the owner, said he didn't really have time to go with me to show properties and that another one of his agents was going to take me. Well, this so-called "agent" was incredibly unknowledgeable throughout the whole process and kept telling me to call Mike about with questions, or to set-up appointments and Mike kept referring me back to the other agent. The other agent never followed through with any requests for further information, such as whether a place allowed pets or whether it was in a flood plain, and would eventually give me a literally made-up answer, such as "well, it says unknown, so it probably is..." when every listing I ever saw said unknown! It was just a terrible process all the way through, right up to closing, when they underestimated my closing costs for me by $3000 and I didn't find out until a couple of days before closing!