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Austin Yellow Pages > Stereo > Pyramid Audio

Pyramid Audio

305 E Braker Ln Austin,TX 78753
(512) 458-8292
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mertzjp
mertzjp
First To Review
 
AdvancedAVSolutions

AdvancedAVSolutions

Saturday, September 12, 2009
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These Guys are the best repair guys around town...
I have been bringing my DENON equipment there for years. I own Advanced AV Solutions in Austin and sometimes distributing home electronics means needing to know where to get the repairs done. So I pick up the defective equipment from my customer and give them a temporary piece to get them by while there item is being repaired. Thank god we have a local authorized DENON repair shop in Austin. I am saving a fortune in shipping costs...

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Pros: They will fix anything on there list of autherized brands
Cons: sometimes they are very busy...
Recommended: Yes
 
 
Oldhumhead

Oldhumhead

Tuesday, May 19, 2009
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Super for vintage audio gear.
I recently brought a vintage (30 year + old) Pioneer class-A power amp in to Pyramid Audio for repair. Considering the age of the unit and scarcity of factory parts, I was surprised and delighted that they were able to restore the unit to better-than-new specifications, and at such a reasonable cost and turnaround time. I wouldn't hesitate to recommend them.

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Pros: Courteous service, good turnaround time and reasonable cost.
Cons: None I can think of.
Recommended: Yes
 
 
kimahibbert

kimahibbert

Saturday, April 25, 2009
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Excellent
Short story, I have a 23 year old Adcom power amp. I needed service and read reviews on this sight. The negative reviews about customer service did alarm me at first, but these folks are the only authorized service for Adcom in Austin. When I called them, I was treated very well by Clint and when I pulled up in my car, the counter person immediately came out to help me unload the power amp from my trunk. Turns out the amp had nothing more then blown fuses. Not only were they honest and up front with me, Chris, the owner personally put connectors on the ends of my speaker wires. The shop is busy (as it should be) and it impressed me that he would take time to do that. My equipment, and myself, were treated well by these folks. I had a positive experience with them and I am happy to know they are there when I need them.

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Pros: Service for your audio equipment
Recommended: Yes
 
 
DavidX

DavidX

Sunday, September 14, 2008
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Not friendly, poor service
I took my Mac1900 in to be cleaned and serviced, and have the tone knobs replaced. They gave me a $600+ bid to re-solder all the connections. When I declined, they just replaced the knobs, and charged me $130. Unit is still dusty inside and out, and the pots are still scratchy.
The tech wouldn't give me time of day to discuss the receiver, and the desk clerk was a bit curt.
Not a very good experience.

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Recommended: Yes
 
 
mertzjp

mertzjp

Wednesday, September 13, 2006
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Great Customer Service
They really helped me out. I had an old plasma (old is a relative term) that was on its last leg and after I considered trashing it, they went the extra mile and resoldered and reworked some of the connections. They saved me thousands. Thanks guys!

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Recommended: Yes
 
 
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Business Details on Pyramid Audio

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Primary Phone: (512) 458-8292