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Austin Yellow Pages > Auto Dealers > Sterling Acura of Austin

Sterling Acura of Austin

4801 S I-35, Austin, TX 78744
Sterling Acura of Austin Mojo 3/ 5
50
%
Vote For Us



Products and Services:
  • NewUsedPre-OwnedManufacturer Certified & Commercial/Fleet Vehicles. Health Bars; Free Tires for Life ProgramService CenterDetailingParts & AccessoriesInternet AccessComfortable Waiting AreaChildrens Play Area
BBB Rating:
A+
Business Started:
11/01/2003
Business Type:
Partnership
Contact Information:
  • Mr. James Wood, Vice President/General Manager
  • Mr. Tim Caldwell, Service Manager
  • Ms. Valerie Rogers, Comptroller
Licensing:
  • This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. These agencies may include:
  • Texas Department of Transportation 125 East 11th Street, Austin TX 78701 Phone Number: (800) 558-9368
Reviews (6)
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Customer Ratings
5 Star:
(4)
4 Star:
(0)
3 Star:
(0)
2 Star:
(1)
1 Star:
(1)
First To Vote
tsxfan
Level 1
Saturday, October 8, 2011
Rating:
 
Value:
 
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Quality:
 
Lied Too
I bought a MDX and was lied too many times. Course I didn't know this tell after the contract was signed. I feel like they owe me money for items they told me were included but never delivered, and not put into writting the way they were spoken. I'd stay away from ryan.
Price Range: $25,000+
Recommended: No
Level 1
Saturday, October 1, 2011
Rating:
 
Value:
 
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Quality:
 
Great service.
I've purchased a few cars here over the years. Great service in sales and service dept.
Price Range: $25,000+
Recommended: Yes
Level 1
Monday, April 26, 2010
Rating:
 
Value:
 
Service:
 
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Sterling Acura of Austin~Incredible customer service.
I purchased my first Acura TL from Paul Nava or Sterling Acura in December of 2006. I had an incredible sales experience. The salesman was very attentive to our needs and has politely followed up with us after our initial purchase.

The funny thing is Paul said, he wanted to be our family salesperson. Not only did I recommend him to my parents, but now we have three Sterling Acura vehicles in our family.

Sincerely,
Nick
Price Range: $25,000+
Recommended: Yes
samurisam

samurisam

Friday, December 7, 2007
Rating:
 
Value:
 
Service:
 
Quality:
 
Bought 2 New cars from them, Both Great Experiences
First my husband bought an Acura TL from them and we were so happy with the low pressure approach,
location, friendly salesperson (Paul Nava) and management that after I fell in love with my husband's car from driving it we went back and got me my own Acura TL from them. Easy again the second time.
Service has always been accomodating and Paul remembers us every time we come in with a sincere and friendly hello as do the managers. No complaints. Great prices and we too did our research online so knew what to expect and got that. Have also always gotten excellent service when we bring it in for maint.
Would definitely go to them again in the future.

Read more at austin.citysearch.com
Pros: Location, Low Pressure, Price, Service after the fact
Cons: None, Yet to have a bad incident with them
Recommended: Yes
jbordon

jbordon

Wednesday, March 14, 2007
Rating:
 
Value:
 
Service:
 
Quality:
 
If you want great service get a Lexus.
They lost my keys and remote and mistakes and they took a lot of my time. It's been two weeks and I still don't have my remote. I had to call the GM and report my service rep, Mitch, and that still didn't help much. Maybe I'm just impatatient? I called this morning and it's almost 3pm now.

When I had a Lexus this never would have happened, but that was in Houston, and maybe all the high=end car dealers in Austin bumble? In their defense, the other service reps seemed very competent, so I might give this dealership a second chance with a new service rep.

Read more at austin.citysearch.com
Pros: Great Cars
Cons: Questionable service
Recommended: Yes
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Business Details on Sterling Acura of Austin

PRODUCTS
Auto Parts

SERVICES
Sales

Tags:

Categories:

Payment Types:
Discover, Visa

Phone Numbers:
Fax: (512) 691-3855,
Primary Phone: (512) 691-3800

Hours Open
Thursday 8:30am to 8:00pm
Friday 8:30am to 8:00pm
Saturday 9:00am to 7:00pm
Sunday Closed
Monday 8:30am to 8:00pm
Tuesday 8:30am to 8:00pm
Wednesday 8:30am to 8:00pm